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Not counting that Halle Berry movie, you don't really see very many movies about a a 911 call center worker. That is exactly what this movie is about though, a single mother played by Alison Sweeney who works at a 911 call center. She ends up with feelings for a firefighter she has spoken to and then, well, troubles ensue and potentially everything works out happily ever after. We don't know about the happily ever after bit, but this is a Hallmark original and so it isn't foolish to bet on it all working out on in the end. Greg Vaughan and Ed Asner also star.